APA Style

BUTTLE, Francis. (2007). Customer Relationship Management (Manajemen Hubungan Pelanggan) . : Bayumedia Publishing.

Chicago Style

BUTTLE, Francis. Customer Relationship Management (Manajemen Hubungan Pelanggan). : Bayumedia Publishing, 2007. Text.

MLA Style

BUTTLE, Francis. Customer Relationship Management (Manajemen Hubungan Pelanggan). : Bayumedia Publishing, 2007. Text.

Turabian Style

BUTTLE, Francis. Customer Relationship Management (Manajemen Hubungan Pelanggan). : Bayumedia Publishing, 2007. Print.