APA Style
TJIPTONO, Fandy. (2005).
Prinsip-Prinsip Total Quality Service .
YOGYAKARTA:
ANDI.
Chicago Style
TJIPTONO, Fandy.
Prinsip-Prinsip Total Quality Service.
YOGYAKARTA:
ANDI,
2005.
Text.
MLA Style
TJIPTONO, Fandy.
Prinsip-Prinsip Total Quality Service.
YOGYAKARTA:
ANDI,
2005.
Text.
Turabian Style
TJIPTONO, Fandy.
Prinsip-Prinsip Total Quality Service.
YOGYAKARTA:
ANDI,
2005.
Print.