APA Style

TJIPTONO, Fandy, DIANA, Anastasia. (2003). Total Quality Management (TQM) . YOGYAKARTA: ANDI.

Chicago Style

TJIPTONO, Fandy, DIANA, Anastasia. Total Quality Management (TQM). YOGYAKARTA: ANDI, 2003. Text.

MLA Style

TJIPTONO, Fandy, DIANA, Anastasia. Total Quality Management (TQM). YOGYAKARTA: ANDI, 2003. Text.

Turabian Style

TJIPTONO, Fandy, DIANA, Anastasia. Total Quality Management (TQM). YOGYAKARTA: ANDI, 2003. Print.