APA Style

STRATTEN, Scott, KRAMER, Alison. (2014). Unselling : The New Customer Experiences . USA: John Wiley.

Chicago Style

STRATTEN, Scott, KRAMER, Alison. Unselling : The New Customer Experiences. USA: John Wiley, 2014. Text.

MLA Style

STRATTEN, Scott, KRAMER, Alison. Unselling : The New Customer Experiences. USA: John Wiley, 2014. Text.

Turabian Style

STRATTEN, Scott, KRAMER, Alison. Unselling : The New Customer Experiences. USA: John Wiley, 2014. Print.